Your first recovered payment is on us — then $19/mo locked for life, 0% of what we recover
For Polar.sh merchants
Recover Polar checkouts that never finished.
Polar tells you a checkout expired and stops. Snagr emails a link back to the saved cart — then does the same for failed renewals and cancellations.
Connect Polar, free- 1Continue with Polar
- 2See what's recoverable
- 3Turn on recovery
About a minute · no card · first recovery on us · free leak report
Early results
Small numbers. Real ones.
Our own Polar store, first full month live, measured against a 5% holdback. We'd rather show you a real $253 than a projected $25,000.
- revenue recovered
$253
revenue recovered
- average open rate
30.9%
average open rate
- customers won back
10
customers won back
- inbox delivery
97.4%
inbox delivery
Three moments where revenue quietly leaves.
One of them Polar doesn't handle at all. That's the one that costs you the most.
Abandoned checkout
They reached your checkout and stopped. Polar fires checkout.expired and that's where it ends. Snagr picks it up 30 minutes later with a link back to their saved cart, then follows up twice more.
Failed renewal
Polar retries the card 4 times over 21 days. Snagr sits alongside that with a plain-English nudge, a one-tap update link, and a record of what actually worked.
Cancellation win-back
30 days after a cancellation, a win-back note goes out. Resubscribes show up as attributed recoveries on your dashboard.
The overlap
“Doesn't Polar already do this?”
Partly — and we'd rather tell you now than have you find out after signing up.
Abandoned checkout
gapFires checkout.expired. No email, no follow-up.
3-step sequence with a link to the saved cart.
Failed renewal
Emails the customer, retries 4× over 21 days.
Staggered around Polar's retries. Never a duplicate.
Cancellation
gapRecords it. Nothing follows.
Win-back at 30 days, with attribution.
So here's the honest version: Snagr is an abandoned-checkout tool that also covers renewals and win-backs. Every send is measured against a 5% holdback, so you can see whether we did anything Polar wasn't already doing. If we didn't, the dashboard will say so.
No card · your first recovered payment is on us
The emails
Switch flows. Read the email that would go out.
Every sequence is editable, but here's exactly what ships by default — pick a flow below.
Step 1 of 3
FromAcme <recover@acme.com>
Tosam@gmail.com
SubjectSam, you're one step from Acme Pro
You're one step away
Hi Sam — you made it all the way to checkout for Acme Pro, then something interrupted you. Everything you entered is saved, so finishing takes under a minute.
Pricing
Your first recovered payment
is on us.
Free
No card required$0· until your first win
Snagr works for free until it recovers your first payment. After that, new recovery emails are held — never dropped — until you upgrade.
- Recovery free until your first recovered payment
- Up to 50 recovery emails a month before then
- Revenue analytics, free forever
- No card to start
Pro
was $29 — save $10/mo$19/mo flat
Keep Snagr running after your first win. Unlimited recovery emails, 0% of what we recover. One or two recovered customers covers it.
- Unlimited recovery emails
- Your own sending domain (DKIM/SPF/DMARC)
- Held emails released the moment you upgrade
- 0% of what we recover
Lock in $19/mo for life · cancel anytime · 0% of what we recover
Questions
The short version.
- Doesn't Polar already do this?
- Partly. Polar emails on failed renewals and retries the card four times over 21 days. It does not follow up on abandoned checkouts or cancellations. Snagr is an abandoned-checkout tool that also covers renewals and win-backs — scheduled around Polar, never on top of it.
- Do I need a card to start?
- No. Snagr works for free until it recovers your first payment, and analytics are free forever. Polar in one OAuth click. Keep recovery running for $19/mo once Snagr has already made you money.
- Will my customers get two emails about the same failed payment?
- No. Polar sends its own notice when a charge fails and retries the card four times over 21 days. We schedule around that cadence rather than on top of it. If you'd rather we stay out of renewals entirely, turn that flow off — abandoned checkout and win-back keep running.
- My store is small. Is this worth $19?
- You don't have to decide up front. Your first recovered payment is on us, so you see Snagr bring back real money before you pay anything. After that, new recovery emails wait until you upgrade — and the Polar analytics stay free either way.
- How is a recovery attributed?
- If a customer converts (completes a checkout, or a subscription returns to active) within 14 days of the most recent email we sent, the conversion is attributed to that sequence run. The attribution timestamp, source email, and amount are stored verbatim — that's the recovered-revenue number on your dashboard.
- What does the 5% holdback do?
- 5% of triggered sequences are randomly assigned to a control group that receives no emails. We then compare recovery rate (us) vs recovery rate (control). The difference is the incremental lift — the part that's actually our doing. You see this number in the dashboard.
- Multiple Polar organizations on one account?
- Yes. Each connection is scoped per-team. The dashboard has an org switcher; metrics either pivot per-org or aggregate across all of them.
- What happens to suppressed customers?
- Unsubscribes, hard bounces, and complaints land in a per-team suppression list. Future sequences for that email are skipped at trigger time and at every step send (re-checked twice, late-bound). The unsubscribe link works without login per CAN-SPAM / Gmail bulk-sender requirements.